John Lewis
Summary
I've been lucky to experience a huge range of digital roles in my career, from start up to corporate, from product to services, from design to development to marketing, employee to founder, and everything in between.
This experience means I understand and care about every stage of a project's development. I'm driven by results and want to work with a team that aspires to be and deliver the best, not just good enough.
I look to work for innovative companies with people who are talented at what they do.
Skills
Project Management
- Experienced Agile/Scrum practitioner
- Use a consultative management style to ensure team is delivering what is necessary
- Ability to build strong professional relationships key for stakeholder management
- Passion for delivering web-based solutions
- Clear understanding of expectations in a delivery context
- Ability to thrive off problem solving in high pressure situations
- Capable of stepping back and seeing the big picture
Communication
- Confident presenter, completed a Toastmasters course and have presented at numerous conferences and industry gatherings
- Experience in email support and community management
- Written skills including experience creating email copy, blogging, writing copy for web and web applications
Marketing
- Extensive experience with results driven email marketing campaigns
- Managing internal and external community assets: forum, blog, social networking presences and measurements
Visual:
- Extensive background designing experiences for the web and mobile, UX, prototyping, IA, user testing
- Excellent: Photoshop, Illustrator
- Good: Fireworks, Inkscape
Technical
- Have worked in numerous environments from Microsoft-centric to SDL Tridion, to the Open Source world
- Excellent: X/HTML, CSS, PHP, Mac OS X, Content Management Systems
- Good: Apache Web Server, MySQL Database server
- Some: MVC rapid development frameworks, Ruby on Rails, Java, CakePHP
Employment
Tower Insurance
March 2016 - present
Digital Project Manager - Auckland, NZ
- Project manager based inside Tower's Digital team
- Worked on the redevelopment of a full-service (including self-service) solution for key partner brand
- Project managed the development of the Digital offering of new products for Tower's direct channel, generating huge YoY growth in Digital
- Worked on Tower's conversion rate optimisation programme, laying a foundation of continuous improvement through agile ways of working
- Managed a variety of projects touching on areas of the business including general insurance products, travel, claims, payments.
Barclays Bank
May 2013 - October 2015
Senior Project Manager - London, UK
- Delivered multiple global transform projects on SharePoint and Wordpress platforms for the Bank's 145,000 employees
- Management of dispersed stakeholders and vendors in US, EMEA, India and Asia
- Industry recognised project work, 2015 Gold Award winner in the Intranet Innovation Awards, Bronze Winner in the 2015 Learning Technologies Award
SapientNitro
November 2012 - April 2013
Senior Project Manager - London, UK
- Working on the RBS/NatWest account at SapientNitro
- Project managed the design and UX track of transformation project
- Ran an agile methodology with large UX & design team, in tandem with client stakeholders
The Football League
September 2011 - September 2012
Technical Project Manager - London, UK
- Multi million pound transformation redevelopment of the Football League Interactive network
- 86 club websites, mobile sites and apps, video-on-demand product serving millions of visitors every month
- Strong stakeholder management, including all 86 club partners in addition to internal stakeholders
- Led the technical and user experience critical evaluation of the new platform
- Strong vendor management dealing with multiple third parties and off-shore teams
Ogilvy One
May 2011 - September 2011
Senior Project Manager - London, UK
- Contract project manager
- Working on the global Unilever account
- Managing large corporate website and localised country sites
theOTHERmedia
October 2009 - March 2011
Project Manager - London, UK
- Managed day-to-day relationships with a number of clients at different stages in their project lifecycle
- Project managed the company's single largest account
- Ran projects with multidisciplinary teams
- Fulfilled account management and support roles for my clients
- My clients included: Paul Smith, Football League, Hornby Hobbies, Ecover, Imperial College Union
Ponoko
June 2007 - May 2009
Community Manager - Wellington, New Zealand
- Responsible for the Ponoko community, consistently managed to turn customers around from unhappy assassins to raving fans
- Executing online marketing campaigns - driving user signups and sales
- Participating in the user experience design and development
Intergen
April 2005 - June 2007
Interactive Specialist - Wellington, New Zealand
- Managed team resourcing, aiding pre-sales efforts
- Responsible for the front end development team, championing the New Zealand Government Web Guidelines within the company
iVISION
Feb 2002 - April 2005
Managing Director - Dunedin, New Zealand
- Founded the company in 2002 and worked to continuously develop the business, from its core message to its product mix to its client list resulting in sustained year on year growth of 40% for 3 years
Synaptic
Feb 2004 - April 2005
Business Operations Manager - Dunedin, New Zealand
- Helped to found the company and seek start-up capital. Worked to solidify the business systems and enhance productivity, helping to roll out the largest wireless internet network in Dunedin
EVSL
March 2003 - December 2010
Technical Director - Dunedin, New Zealand
- EVSL was formed as a spin-off of a successful iVISION project where the company ran the first successful attempt at online tertiary students' association elections in New Zealand
Education
University of Otago, School of Business
2000-2003
Bachelor of Commerce - Dunedin, New Zealand
- Major in Marketing Management
- Minor in Information Science
Volunteer Experience
University of Otago, IT Strategy Board
2003
Undergraduate Representative - Dunedin, New Zealand
- Helped to represent student views on the University's IT Strategy Board, owners of one of New Zealand's largest networks with a multi-million dollar budget and several thousand terminals
Portfolio
Available here.
Available at: http://portfolio.umami.co.nz/